Voxmind, uses voice-first biometrics technology to transform authentication, privacy and personalization not only for banking, mobile commerce, and automotive – but also for streamlining KYC while reducing fraud.
It is transforming Personal Identity Security & Authentication.
This case study is about my journey on redesigning the platform’s user experience and interface, ensuring accessibility, simplicity and engagement while integrating Innovative AI features.
Dashboard Design: The company needed a way to setup client activities and monitor it through a visually appealing & user friendly dashboard.
Understanding the features: The dashboard had to be developed from scratch, so understanding what features would be used by the users was important.
Missed Opportunities for Innovation: The existing interface didn’t fully utilize the potential of voice-enabled technology and Artificial Intelligence.
Redesigning Voxmind for Clarity, Usability and Innovation.
Introduced a streamlined, visually engaging dashboard that highlights voice-first features & most important details required to access the tool.
Simplified user onboarding to encourage seamless adoption for all user groups & clienteles.
Using the Requirement Specifications provided by the client, I re-iterated on the main features necessary to be designed with utmost importance.
Users prefer minimalistic interfaces that reduce cognitive load during brainstorming.
Real-time transcription with AI and language translation were highly sought-after features.
For the prototypes I designed a basic version to showcase to the client and get feedback.
Based on the feedback provided, I designed the next versions that included the changes.
We decided to go with shades of deep blue which represents the brand guidelines. For secondary/neutral colors, I used a palette of black shades.
For the typography I chose a bold, clean & versatile sans-serif font, Poppins.
I designed custom components & icons required to represent various functionalities in the dashboard design of the application.
Users expect simplicity in interfaces when interacting via voice.
Catering to diverse users not only enhances inclusivity but also increases product adoption.
Regular testing with real users ensures a polished and user-friendly experience.
Collaborating on Voxmind taught me the importance of designing for a global, remote-first audience. By leveraging voice technology and AI, I was able to create solutions that not only addressed user pain points but also aligned with business goals.